Services
Our Services
At Kerlam Technology Private Limited, we offer a wide range of IT solutions designed to drive your business forward. Our services are tailored to meet your unique needs and help you stay ahead in an ever-evolving digital world.
10+
Years
Experience
Maintaining a strong and secure database infrastructure is critical to the success of any business. Our database support services are designed to keep your mission-critical systems healthy, optimized, and protected. Whether you’re running transactional systems, analytics platforms, or cloud-native databases, we provide expert support that ensures smooth, uninterrupted operations.
We offer a comprehensive suite of database support services:
- 24/7 database monitoring and health checks
- Performance tuning and query optimization
- Backup and recovery strategy implementation
- High availability and disaster recovery support
- Migration and upgrade services across platforms (SQL, Oracle, MongoDB, etc.)
By leveraging our proactive support and best practices, you can rest assured your data infrastructure is resilient, secure, and always performing at its best. We enable businesses to scale confidently while reducing downtime and operational risk.
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In a connected world, your network and security frameworks form the backbone of operational resilience. Our network and cybersecurity support services are designed to secure every digital interaction, prevent breaches, and ensure business continuity. We help businesses build a strong defense against evolving threats.
Our services include:
- Network design, setup, and maintenance
- Advanced threat detection and response (SIEM)
- Firewall and VPN implementation
- Vulnerability assessments and penetration testing
- Regulatory compliance (ISO, GDPR, HIPAA) support
With a deep focus on uptime and compliance, we protect your digital environment while keeping your infrastructure agile and connected. Trust us to safeguard your operations and data from today’s most sophisticated cyber threats.
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Successful projects begin with sound planning and end with seamless execution. Our project implementation services are tailored to align technology initiatives with business goals using a proven agile methodology. From discovery to deployment, we ensure every step delivers value.
Our project services include:
- Business requirement analysis and planning
- System architecture, design, and documentation
- Implementation, configuration, and testing
- Timely delivery with risk mitigation and quality assurance
- Post-deployment support and transition management
Whether you’re launching a new system or modernizing existing ones, we bring strategic focus, technical expertise, and end-to-end ownership. We don’t just complete projects — we create solutions that scale and evolve with your organization.
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After a system goes live, keeping it running efficiently becomes the top priority. Our operation support services are designed to ensure your IT systems remain stable, secure, and high-performing post-deployment. We proactively monitor and manage your environment to prevent issues before they impact your business.
We provide:
- Continuous system monitoring
- Incident and problem management
- Patch management and upgrades
- Performance tuning and root cause analysis
- SLA-based support and reporting
By entrusting us with your IT operations, you gain peace of mind, consistent performance, and round-the-clock support. Our operational excellence ensures business continuity and maximized uptime for your critical services.
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When your team faces technical hiccups, quick resolution is essential. Our IT desk services are built to provide fast, responsive, and multi-channel support, so your workforce remains productive and stress-free. We serve as a single point of contact for all end-user needs.
Our IT desk solutions include:
- 24/7 help desk and remote troubleshooting
- End-user support for hardware and software issues
- Service ticket tracking and escalation management
- Asset and license management
- Multi-channel support (chat, call, email)
We’re here when you need us — reducing downtime, improving response times, and driving employee satisfaction through expert, timely support.
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Not all IT issues can be resolved remotely — that’s where our field support team comes in. Kerlam Technology provides on-site technical assistance across your business locations to keep your infrastructure running without disruption. Our technicians are trained to handle real-time hardware, peripheral, and network support with minimal delay.
Our field services include:
- Hardware installation and configuration
- Preventive and reactive maintenance
- Repairs and replacements
- Peripheral and network equipment servicing
- Field tech deployment across multiple locations
We bridge the last mile of IT support with reliable field technicians who ensure that your physical infrastructure functions smoothly — no matter where your operations are based.
Customer engagement is the heart of business growth. Our BPO and call center services help you deliver exceptional support, improve response times, and increase customer satisfaction. We handle your front-line operations so you can focus on strategic goals.
Our BPO solutions include:
- Inbound and outbound call management
- Customer query resolution and escalation
- Order processing, help desk, and support services
- Data entry and back-office services
- Multilingual and 24/7 support options
With our skilled agents and advanced infrastructure, you can build long-term customer relationships and drive operational efficiency without the overhead of an in-house team.
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In today’s fast-paced business environment, finding the right talent quickly is crucial. At Kerlam Technology, our Staff Augmentation services provide you with highly skilled professionals who integrate seamlessly with your team, ensuring that your projects are completed on time and within budget. Whether you need short-term assistance or long-term expertise, we offer flexible staffing solutions tailored to your specific needs.
Our services include:
- Short-term and long-term contract staffing
- Full-stack developers, data scientists, and analysts
- Project managers, business analysts, and QA engineers
- On-site and remote staffing options
- Skillset-based talent matching
We ensure that our augmented professionals possess the right expertise and cultural fit for your team, helping you scale your operations, meet project deadlines, and focus on core business objectives without the hassle of recruitment processes.
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As businesses embrace digital transformation, adopting cloud technologies becomes essential for staying competitive and agile. Kerlam Technology’s Cloud Services empower organizations to leverage the scalability, flexibility, and cost-efficiency of the cloud. We provide a comprehensive suite of services to help you migrate, manage, and optimize your cloud infrastructure to drive growth and innovation.
Our services include:
- Cloud migration and deployment (AWS, Azure, Google Cloud)
- Infrastructure as a Service (IaaS) and Platform as a Service (PaaS)
- Cloud strategy and consulting
- Cloud security and compliance management
- Cloud optimization and cost management
We partner with you to design a cloud strategy that aligns with your business needs, ensuring high availability, data security, and disaster recovery while helping you unlock the full potential of cloud technology. Whether you’re transitioning to the cloud or optimizing your existing setup, our experts ensure a smooth and efficient journey.
In an increasingly interconnected world, seamless communication between systems is essential for operational efficiency. Kerlam Technology’s System Integration services provide solutions that connect your applications, databases, and systems into a unified ecosystem, helping you streamline workflows and improve data accuracy.
Our services include:
- Enterprise Resource Planning (ERP) integration
- Customer Relationship Management (CRM) integration
- Application Programming Interface (API) development
- Middleware implementation
- Legacy system integration and modernization
We ensure that your IT infrastructure operates as one cohesive unit, allowing data to flow seamlessly across departments and systems. Our integration solutions reduce redundancy, enhance decision-making, and boost overall operational efficiency.
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In today’s fast-evolving tech landscape, businesses need more than just IT solutions; they require strategic guidance to navigate challenges and capitalize on opportunities. At Kerlam Technology, our consulting services help you align your technology with business goals, providing insights that drive success. Whether you’re looking to optimize operations, adopt new technologies, or enhance security, our expert consultants are here to guide you.
We offer:
- IT strategy development
- Technology transformation consulting
- Security and compliance assessments
- Digital transformation and innovation strategies
- Business process optimization
Our consultants leverage industry best practices and tailor solutions to your specific needs, ensuring that your technology investments deliver maximum value and long-term results. We partner with you to build a roadmap for growth, ensuring every tech decision aligns with your broader business strategy.
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Outsourcing your IT management can drive efficiency and reduce overhead. Our managed IT services provide comprehensive support for your infrastructure, applications, and operations, ensuring that your technology functions seamlessly and supports business growth. We take care of all your IT needs, so you can focus on what matters most — your business.
We offer:
- Full IT management and monitoring
- Security and data protection services
- Network administration and troubleshooting
- End-user support and IT helpdesk
- Regular system upgrades and patch management
Our managed services are designed to provide a hassle-free IT experience, allowing you to optimize resources, enhance productivity, and stay ahead of evolving technology trends.
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As the demands of businesses grow, custom software solutions become crucial to success. Kerlam Technology’s software development services deliver tailored applications designed to address specific business challenges. Our team of experts uses the latest technologies to build scalable, secure, and user-friendly solutions that evolve with your needs.
Our software development services include:
- Custom application development
- Web and mobile app development
- Cloud-native application development
- Legacy system modernization
- API development and integration
We follow agile methodologies to ensure flexibility, speed, and iterative progress, delivering high-quality software solutions on time and within budget. Whether you need a standalone app or a comprehensive enterprise solution, we create software that fuels your business growth and enhances operational efficiency.
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Transform your customer experience with our end-to-end Digital Services. We provide comprehensive solutions to help you enhance your online presence and customer engagement. From custom website development to user-centered UI/UX design and effective digital marketing strategies, we ensure that your business stands out in the digital world.
Our services include:
- Website Development
- UI/UX Design
- Digital Marketing
- SEO and SEM
With our digital services, your business will benefit from a seamless online experience that attracts customers, strengthens brand visibility, and drives growth. We focus on creating a user-friendly environment that ensures customer satisfaction and enhances online interaction, ultimately contributing to your long-term business success.
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Maximize operational efficiency with our Enterprise Applications. We specialize in the implementation, optimization, and customization of ERP, CRM, and other enterprise-level applications. These solutions are designed to streamline your processes, enhance productivity, and improve decision-making across your organization.
Our services include:
- ERP Implementation and Optimization
- CRM Solutions
- Application Customization
- System Integration
By integrating the right enterprise applications, your organization can enhance collaboration, improve customer relations, and optimize workflow. We help you implement systems that align perfectly with your business goals, ensuring scalability and improved operational performance.
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Ensure your software remains secure, scalable, and up-to-date with our Application Services. From the development and modernization of applications to ongoing maintenance and support, we ensure your applications continue to meet business demands and perform optimally.
Our services include:
- Application Development
- Application Modernization
- Continuous Maintenance
- Security and Scalability
With our application services, we help you maximize the potential of your software solutions, ensuring they stay relevant and secure. We enable your business to adapt quickly to technological advancements and market needs, while maintaining a high level of performance and security.
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Build a solid foundation for your business with our IT Infrastructure Services. We design, deploy, and maintain reliable, secure, and scalable systems to support your business operations. From data centers to networking solutions, we provide end-to-end infrastructure management to ensure operational excellence.
Our services include:
- Infrastructure Design and Deployment
- Server Management
- Networking Solutions
- Storage and Backup
- Maintenance and Support
Our IT infrastructure services ensure that your technology environment remains stable, scalable, and prepared for future growth. We focus on optimizing your infrastructure to support business needs, reduce downtime, and deliver consistent performance across all systems.
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Protect your business from evolving threats with comprehensive Cybersecurity Services. We provide end-to-end security solutions, including risk assessments, threat monitoring, data protection, and compliance services to safeguard your digital assets and ensure business resilience.
Our services include:
- Risk Assessments
- Threat Monitoring and Detection
- Data Protection
- Compliance Services
- Incident Response
Our cybersecurity services help you stay ahead of potential risks and ensure that your business is protected from cyber threats. By integrating the latest security technologies and practices, we help maintain the integrity of your systems, minimize breaches, and ensure compliance with industry regulations.
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Enhance productivity and reduce operational costs with our Robotic Process Automation (RPA) solutions. We help businesses automate repetitive tasks, improve accuracy, and free up valuable resources for strategic work. Our RPA services ensure efficiency and drive cost reductions across your organization.
Our services include:
- RPA Process Identification
- End-to-End RPA Implementation
- System Integration
- Ongoing Maintenance
With our RPA services, your business can streamline processes and increase efficiency by automating manual tasks. We help you achieve higher productivity, reduce errors, and free up valuable employee time for higher-value activities, enabling you to focus on strategic growth.
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At Kerlam Technology Private Limited, we firmly believe that technology should empower, not hinder.